Refund policy

Purchases are handled by my reseller Paddle.com, the Merchant of Record for all my orders, so Paddle processes every refund. Last updated 30 October 2026.

14 days, no questions asked

If you're not happy, ask for a full refund within 14 daysof your purchase. This applies to every plan: a monthly or yearly subscription, Lifetime and the Cloud add-on, including the first payment and each renewal.

How to ask

• Use the link in your Paddle receipt email, or find your order atpaddle.net.
• Or email support@teskooano.space with the email address you bought with.

The money goes back to the payment method you used, usually within 5 to 10 working days of the refund.

What a refund does

• The plan you were refunded for ends straight away, and your account returns to the free plan.
• Your saved systems are kept. If they go over the free limits, they become read-only until you delete some or buy a plan again.

After 14 days

• Subscriptions: cancel at any time and you keep the plan until the end of the period you paid for. I don't refund part-periods.
• Anything else: ask anyway. I look at each request, and I always refund if Teskooano didn't work as described.